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  #21  
Old 10-31-2018, 03:07 PM
Batman Batman is offline
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Did you delete it first and download again?
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  #22  
Old 10-31-2018, 03:30 PM
Debra A Debra A is offline
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Quote:
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Did you delete it first and download again?
I sent all four of the ones I've bought over the last two days back and that removes them from Kindle.
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  #23  
Old 10-31-2018, 04:08 PM
Herlock Sholmes Herlock Sholmes is offline
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This is the first time that Ive ever bought a book on Kindle and it appears to have been successful. Copyright 2013/2018. I think this is the correct book?
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  #24  
Old 10-31-2018, 04:21 PM
Batman Batman is offline
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Quote:
Originally Posted by Debra A View Post
I sent all four of the ones I've bought over the last two days back and that removes them from Kindle.
Sounds like it's still in your cache. I think a hard delete or cache clearing and download again is how I solve these on my mine. Also update Kindle.
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  #25  
Old 11-01-2018, 02:37 AM
Debra A Debra A is offline
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Quote:
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Sounds like it's still in your cache. I think a hard delete or cache clearing and download again is how I solve these on my mine. Also update Kindle.
Thanks Batman. I've done all that. I also uninstalled the Kindle App completely after deleting the old version of the book and installed the latest version of Kindle, bought the book again and still got the old version.
I'm not technically minded enough to know what to do next to get it. I'll have to leave it at that unless Trevor wants to send me the updates himself.
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  #26  
Old 11-01-2018, 02:37 AM
Geddy2112 Geddy2112 is offline
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All the best with the new book Trevor!
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  #27  
Old 11-01-2018, 02:39 AM
Batman Batman is offline
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Quote:
Originally Posted by Debra A View Post
Thanks Batman. I've done all that. I also uninstalled the Kindle App completely after deleting the old version of the book and installed the latest version of Kindle, bought the book again and still got the old version.
I'm not technically minded enough to know what to do next to get it. I'll have to leave it at that unless Trevor wants to send me the updates himself.
That's very strange indeed. Sorry, it didn't help.
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  #28  
Old 11-01-2018, 04:36 AM
Elamarna Elamarna is offline
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Quote:
Originally Posted by Batman View Post
That's very strange indeed. Sorry, it didn't help.
I think it is a problem for those who had the old version, I am having exactly the same Issue as Debra.
looks as if the only way to fix it is to delete it from the actual kindle central library, then repurchase. thus paying a second time.


Steve
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  #29  
Old 11-01-2018, 06:51 AM
Debra A Debra A is offline
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Quote:
Originally Posted by Herlock Sholmes View Post
This is the first time that Ive ever bought a book on Kindle and it appears to have been successful. Copyright 2013/2018. I think this is the correct book?
HS. Yes, as long as that 2018 date appears on the copyright page at the beginning of your Kindle download it is the updated one. The preview version on Amazon is dated 2018 but that isn't the version that I, and apparently Steve, have been getting when we buy the book.

Originally Trevor mentioned that there was a free update available for those already with the book but I have automatic updates enabled and there's nothing doing there either.
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  #30  
Old 11-01-2018, 06:58 AM
Trevor Marriott Trevor Marriott is offline
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Quote:
Originally Posted by Debra A View Post
HS. Yes, as long as that 2018 date appears on the copyright page at the beginning of your Kindle download it is the updated one. The preview version on Amazon is dated 2018 but that isn't the version that I, and apparently Steve, have been getting when we buy the book.

Originally Trevor mentioned that there was a free update available for those already with the book but I have automatic updates enabled and there's nothing doing there either.
I think you need to take it up with Amazon it would appear that everyone is now getting what they ordered. The free update is what Amazon offer its nothing to do with me, or my book. I am sorry you are having these problems

www.trevormarriott.co.uk
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